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Frequently asked questions

How long will it take to receive my order?

We strive to deliver your pieces as quickly as possible. Typically, standard shipping takes 3 to 7 business days, depending on your specific location and governorate.

How much are the shipping fees?

Shipping fees are automatically calculated at checkout based on your delivery address and the total weight of your order.
Visit Shipping Policy for more information

What is your return and exchange policy?

We want you to love your ZIVA pieces! We accept returns and exchanges within 3 days of receiving your order. To be eligible, items must be unworn, unwashed, undamaged, and in their original packaging with all tags attached.
For more information Visit Return Policy

How do I initiate a return or exchange?

It’s simple! Please contact our customer support team via WhatsApp at +201206992695 . Include your order number and the reason for the return, and our team will guide you through the next steps.

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Products

Women's Elegant Double-Sided Velvet Pajama Set

Women's Elegant Double-Sided Velvet Pajama Set

Regular price LE 800.00 Sale price LE 635.00
Women's Graphic Fleece Lounge Set

Women's Graphic Fleece Lounge Set

Regular price LE 800.00 Sale price LE 625.00
Women's Plus Size Fluffy Strawberry Pajama Set

Women's Plus Size Fluffy Strawberry Pajama Set

Regular price LE 850.00 Sale price LE 650.00
Women's Satin & Lace Cami Short Set

Women's Satin & Lace Cami Short Set

Regular price LE 600.00 Sale price LE 450.00